MedTech Design & Human Factors Leader

I have led designers and directed Human Factors engineers on medical devices and combination products. I make the implications of design choices visible to engineering, regulatory and business teams before they become costly to reverse.

That work sits where MedTech meets pharma: drug delivery and connected devices for pharma and MedTech clients, then the same approach at global scale inside a pharmaceutical company.

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Quick specs

25+Years in design15+Years in medical devices4 industriesAutomotive, industrial design, MedTech and pharma.
~130Design projects~90Products on the market30+Healthcare products and solutions.
20+People in teams led12Designers, direct reports4 disciplinesDesign, engineering, Human Factors and project management.
21Affiliates300+Colleagues in scope3Global programmes in parallel.
~$2.7BHealthcare programme budget~$24MGlobal design programmeDesign leadership within both programmes.
9.8/10Client-rated team performance6Feedback areasRepeated ratings on project management, budget, results, delivery, timing and relationships.
10Start-ups accelerated3Internal spin-offs launchedProduct definition and design leadership for start-ups and internal ventures.
12Years as a mentor15+MenteesTeaching and mentoring with universities, accelerators and design programmes.

MedTechPharmaCareer

Relevant experience

Product Design Lead, then Design Lead, Healthcare & Medical

Flex, Medical & Healthcare Design Center, 2015–2024.

I led a global design team and directed Human Factors engineers on projects for pharma and MedTech clients. The work covered drug delivery, combination products, connected devices and wound care, from early client discussions through regulated development.

I worked with clients to clarify needs and, where necessary, question whether the brief addressed the right problem. I managed project teams of engineers, regulatory specialists and business owners so that user evidence carried weight in development decisions.

Working across multiple clients helped me recognise recurring problems and understand how different organisations made decisions about them.

Global Patient-Centered Outcomes Lead

Chiesi Group, Global Medical Affairs, 2025–2026.

I was accountable for a global Patient Outcomes programme under executive sponsorship, across 21 affiliates. My remit covered methodology and governance, training, digital workflows and measurement.

I developed the organisation’s patient-journey methodology into a decision-support framework linking patient evidence with clinical, behavioural, product and operational considerations. I aligned Medical Affairs, Health Economics and Outcomes Research (HEOR), Regulatory, R&D and affiliate stakeholders on implementation priorities.

After years working with pharma clients, this was the view from inside.

Career timeline

How I lead

Shaping the decisions behind the design.

Paths represent possible design directions. The surfaces show considerations brought into the decision, not a sequence of approval gates.

Question the brief

I work with clients to clarify the need and question whether the brief addresses the right problem.

Make trade-offs visible

I show what each design choice means for usability, risk, cost and timing, bringing user evidence into the discussion.

Build shared direction

I bring disciplines together around a decision, giving teams the context and autonomy to carry it into development.

Making evidence usable across an organisation.

The framework connects patient evidence with organisational decisions. Measurement informs its review as implementation develops.

Structure the evidence

I connect patient evidence with clinical, behavioural, product and operational considerations in a shared decision-support framework.

Establish shared priorities

I align medical, regulatory, research and affiliate stakeholders around implementation priorities.

Support adoption and measurement

I connect governance, training and digital workflows with measurement, so that implementation can inform how the framework evolves.

Selected writing

10 September 2026, also on Medium
The arena we used to send them into
Automating junior work may also remove the situations where professional judgement is formed, in medical device design as elsewhere.
19 December 2025, also on Medium
The Cost of Caring
The gap between patient-centricity claims and evidence of their impact on people’s lives, and what measurement and governance have to do with it.
14 March 2025, also on Medium and LinkedIn
Beyond the Algorithm: Crafting healthcare solutions that data alone can’t reach
What data, AI and process mining can show, and what only emerges from direct experience of the context of use, including the design of surgical instruments.