Product Design Lead, then Design Lead, Healthcare & Medical
For more than five years, I led the design team and its projects at the Milan centre, the most senior design role on site, with designers in Milan, in the US and from external studios. I directed Human Factors engineers on projects for pharma and MedTech clients. The work covered drug delivery, combination products, connected devices and wound care, from early client discussions through regulated development.
On every programme, I set what the formative Human Factors studies had to answer, from early concepts to the design taken into summative validation. I reviewed the protocols with the Human Factors engineers who ran them, attended the sessions, bringing the detailed knowledge of the device that shaped their questions, and at times brought in independent specialists to check how the studies were run.
I worked with clients to clarify needs and, where necessary, question whether the brief addressed the right problem. I managed project teams of engineers, regulatory specialists and business owners so that user evidence carried weight in development decisions.

